Service status
Current availability and support notices for Nature Tools services.
No active incident has been posted.
If a confirmed outage, degraded service, or scheduled maintenance event affects Nature Tools, details will be posted on this page.
What can be affected
Website and checkout
Product pages, account access, subscription checkout, downloads, and license-management services.
Connected data sources
Features that rely on iNaturalist, eBird, GBIF, USGS, NOAA, PAD-US, or other public services can be affected by upstream outages or rate limits.
Local app functions
Downloaded references, local catalogs, saved records, and offline features may continue working even when a connected service is unavailable.
Having trouble?
Check the product documentation first. If the problem is not listed, contact support with the product name, platform, app or plugin version, and a concise description of what happened.